Privacy Policy

Organization: Compassion In Action & Neighbors Loving Neighbors (“we,” “our,” or “us”)

1. Introduction

Compassion In Action & Neighbors Loving Neighbors (“the Organization”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you interact with us — whether online, at our events, or through our volunteer and donation programs.

By using our website, completing a form, volunteering, or making a donation, you consent to this Privacy Policy.

2. Information We Collect

We may collect and process the following types of information:

a. Personal Information

Full name
Email address
Phone number
Mailing address
Organization name (if applicable)
Volunteer application details (availability, interests, and roles)
Donation information (amount, date, and purpose)

b. Automatically Collected Information

When you visit our website, we may automatically collect:

IP address
Browser type and version
Pages visited and time spent on our site
Cookies and similar tracking technologies

You can control or disable cookies through your browser settings.

3. How We Use Your Information

We use your information to:

Register volunteers and coordinate food distribution activities
Process donations and send donation receipts
Respond to inquiries and communicate with you
Send updates, newsletters, or event invitations (if you opt in)
Maintain internal records and comply with legal requirements

We will never sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing (For UK/EU Visitors)

If you are located in the United Kingdom or European Union, we process your personal data based on:

Your consent (e.g., for newsletters or form submissions)
Our legitimate interests (to operate and improve our programs)
Our legal obligations (such as donation recordkeeping)

5. Data Sharing and Disclosure

We may share limited information with:

Service providers who help us operate our website, payment processing, or email communications (e.g., Wix, Stripe, PayPal, or Jotform).
Regulatory authorities if required by law or to protect our legal rights.

All third-party providers are bound by confidentiality and data protection obligations.

6. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with accounting/legal obligations, or manage volunteer and donor relationships.

When no longer needed, information will be securely deleted or anonymized.

7. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your data from unauthorized access, alteration, or disclosure.

However, no data transmission over the internet can be guaranteed 100% secure. You share information at your own risk.

8. Your Rights

You have the right to:

Access a copy of your personal data
Request correction or deletion of your information
Withdraw consent for communications
Object to processing for certain purposes

To exercise these rights, contact us at [insert your contact email].

9. Email Communications

If you receive emails from us, you can unsubscribe at any time using the link provided in the message or by contacting us directly.

10. Children’s Privacy

We do not knowingly collect personal information from children under 13. If we become aware that such information was provided, we will promptly delete it.

11. Links to Other Websites

Our website may include links to partner or sponsor websites. We are not responsible for the privacy practices or content of those third-party sites.

12. Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on this page with a new “Effective Date.”

13. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Compassion In Action & Neighbors Loving Neighbors

Email: cia@thecommunityoffaith.org

Phone: (832) 293-2836

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